Stacks Image 29250
Stacks Image 29254

New Patients

All new patient appointments are NHS unless specifically requested.

New Patient Appointments

A general new patient appointment will be between 10 and 20 minutes in length. In general this is enough time to perform an accurate examination. Unfortunately we cannot book longer initial appointments due to some who book appointments and do not attend.
Please arrive a few minutes early for the appointment as there will be some paperwork to complete including a medical history questionnaire. You can fill this in ahead of time and bring it to your appointment.
We are committed to a high standard of NHS care. This cannot be done quickly. Our dentists have experience working in a dental hospital environment and endeavour to diagnose problems and formulate treatment plans according to current best practice.
All the treatment necessary, in the opinion of your dentist to achieve and maintain good oral health is available on the NHS. This means that the NHS provides any treatment that you need to keep your mouth, teeth and gums healthy and free of pain. It does not include treatments such as teeth whitening or cosmetic veneers, which you might want to make your teeth more attractive but may not be clinically necessary.
Yes, treatment can be mixed in the same treatment plan (some private items, some NHS), however, you cannot "upgrade" individual items of NHS treatment by paying the difference between NHS and Private charges, it has to be one or the other.
We offer emergency treatment to patients we consider our own. If you are a regular patient and keep appointments we will always offer you prompt emergency treatment. We do ask that you phone the practice as early as possible, ideally before 10 am for appointments the same day.
NICE (The National Institute of Clinical Excellence) recommends check ups at intervals of between 3 months and 2 years. We consider that for most patients 6 months, 9 months or 12 months is the most appropriate. For patients with gum disease then 3 months is ideal for prevention. Younger children should ideally be seen 6 monthly to monitor development.
Orthodontic treatment is only available free of charge on the NHS for young people under 18 years of age and who have a clear clinical need for treatment.
A rating system, known as the Index of Orthodontic Treatment Need (IOTN), is used to assess the need and eligibility of individual cases. The IOTN is made up of five grades, which are listed below.
  • grade 1: almost perfect teeth
  • grade 2: minor irregularities with the teeth, such as slightly protruding upper front teeth
  • grade 3: greater irregularities with the teeth do not require treatment for health reasons, for example, upper front teeth that protrude 4mm (0.15 inches) or less
  • grade 4: a severe degree of irregularity with the teeth that requires treatment for health reasons, for example, upper front teeth that protrude more than 6mm (0.25 inches)
  • grade 5: severe dental health problems, for example, upper front teeth that protrude more than 9mm (0.35 inches)
NHS treatment is available for grade 4 or 5 cases. Grade 3 cases are usually judged on a case-by-case basis, and treatment may be made available if the appearance of the teeth is particularly unattractive.
Mouth Exam

At the First Visit

  • You will complete a medical history. It is important to bring details of any medication you are taking and any warning cards you may have.

  • We will listen to any problems you have and try and address these during the appointment

  • A full charting will be recorded.

  • A periodontal examination will be recorded (BPE).

  • It may be necessary to take some X-Rays. These are often looked at at the same time.

  • It may be necessary to take some impressions of your teeth to make plaster models.

  • We will then try and formulate a treatment plan for you.

  • It is not usually possible to cary out any treatment at this visit, the time is used completing all the above.

  • In difficult / complex cases it may be necessary to make you an additional appointment to come back and discuss the treatment plan further.
Business Hours

Monday to Friday

Open 08.45 - 17.00

Closed for lunch 13.00 - 14.00

Listen to the answerphone message out of hours for advice.

Contact Us

0121 476 6218
0121 475 6492

Out of Hours
Call NHS 111

Where We Are

Addison Dental Practice
31, Redhill Road
West Heath
B31 3JS

Maps and Directions